White Papers - Aviana Global

Automotive OEM Warranty Expense Trends

by Ananta Mukerji The makers of cars, trucks and other vehicles account for between 40% and 45% of the warranty expenses of all US-based manufacturers. Fraudulent warranty claims therefore represent a significant exposure for Automotive OEMs, and it is important to understand these expenditures in…

Ananta MukerjiJuly 26, 2019

IRIS White Papers

How artificial intelligence (AI) can help maximizing returns from your existing customer base

by Ananta Mukerji Customized and personalized service is a very crucial differentiator in retail markets, and it has become a key issue in developing customer relationships. Marketing gurus all agree that marketing dollars are best spent in initiatives that are targeted at specific customer cohorts…

Ananta MukerjiJune 3, 2019

Fraud Detection White Papers

The significant impact of Machine Learning in warranty fraud detection

by Ananta Mukerji The opportunity for Machine Learning in detecting warranty claims fraud. Machine learning (ML) is a branch of artificial intelligence that looks at patterns of data and draws conclusions. Once it gets good at drawing correct conclusions, it applies itself to new data…

Ananta MukerjiApril 3, 2019

Predictive analytics can transform the way a retail business operates.

IRIS Predictive Analytics White Papers

Making the most of predictive analytics in a constantly changing retail world

Retailers can make a number of operational improvements with predictive analytics.

Donna SanchezApril 2, 2019

White Papers

Technology and philosophy behind Nemesis

Decades of experience fighting fraud across multiple domains, have led Aviana to conceive and develop Nemesis, a sophisticated framework based on the principles introduced here.

Robert ZacksMarch 28, 2019

White Papers

Identifying fraud schemes rather than only fraud transactions – the BIGGER picture

In the era of extreme automation, high transaction volumes, and a highly connected world, threats can hit virtually any business.

Daniele Micci-BarrecaMarch 28, 2019

White Papers

Challenges in identifying warranty fraud

Finding warranty claims fraud is as much about us wanting to do something about it as it is about finding the proverbial needle. Not to mention the fact, that we want to avoid the prick from the needle when we find it!